Reference

Kebijakan Privasi untuk Akun Anda

On qiqistar88, we keep this page focused on what we collect, why we keep it, and how you can ask for changes to your record.

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qiqistar88 Kebijakan Privasi untuk Akun Anda
CONTACT ROUTE

Talk to Us About Privacy

A privacy request should not take guesswork. Send it through chat, email, or WhatsApp, and tell us whether you want access, correction, or deletion.

In-App Chat Use the help bubble for quick privacy requests, including access, correction, or deletion. We answer from 09:00-21:00 WIB, and we will ask for your registered email before we open the record.
Email Send a detailed request to [email protected] if you want a copy of stored data or need a field corrected. Put the exact account name in the subject so we can trace it faster.
WhatsApp If WhatsApp is easier, send the same request there and include any DANA, OVO, GoPay, or QRIS reference only when it helps match the account. Keep the number tied to your registered profile.
DATA CARE

How We Protect Your Record

We handle privacy as an account task, not a side note. That means we keep only the data needed for login, support, payment matching, and legal retention, and we clear stale session…

Data We Keep

We store the account details needed to verify access and answer requests: name, email, device record, chat history, and the payment reference linked to DANA, OVO, GoPay, or QRIS. We avoid collecting extra fields without a clear reason.

Cookies And Sessions

Cookies remember your language, session, and page state so you do not repeat the same steps after each visit. You can clear them in Chrome, Safari, or Firefox, but saved preferences will reset on the next open.

Device Checks

A new phone, browser, or IP address can trigger a second check before we let you change sensitive account details. That step helps us stop unwanted edits without adding extra forms to every request.

Payment Traces

When a DANA, OVO, GoPay, or QRIS trace is needed, we keep only the transaction fragment that matches your account. We do not ask for wallet passwords, and we never store them in support threads.

Retention Window

We keep support logs and verification records only as long as needed for service, dispute handling, and legal obligations. After that, we delete them or mask the parts that no longer need to be linked to you.

Change Requests

To change, read, or remove a stored detail, contact us from the registered email and name the exact field you want updated. If local law needs extra proof, we will tell you the next step.

Privacy Questions We Hear

These answers explain what we store, how you can ask for changes, and what happens when a login comes from a new phone or browser. If your request needs extra identity checks, we will tell you exactly what to send, which email to use, and how we will reply during 09:00-21:00 WIB for accounts in Indonesia.

We keep the details needed to run the account and answer privacy requests: name, email, device record, support chat history, and payment references tied to DANA, OVO, GoPay, or QRIS. We do not collect extra fields without a clear service reason.

We use a payment reference to match a deposit or withdrawal trace to the right account and to answer a correction request. It is stored with the minimum supporting record, then removed or masked when the retention period ends.

Yes. Send the request from the registered email, name the exact field, and include any matching account detail. If the change affects a sensitive record, we may ask for one extra check before we update it.

We keep records only as long as needed for account service, support handling, and legal obligations. After that, we delete them or de-identify them, depending on the type of record and the reason it was stored.

Cookies mainly help us remember your session, language choice, and page state. They do not replace your account details, and they may reset when you switch from one browser or phone to another.

Use in-app chat, email, or WhatsApp. Tell us whether you want access, correction, or deletion, and we will reply during 09:00-21:00 WIB with the next step and any identity check we need.

Related Pages

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